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Ecommerce Growth Marketing Case Study: Shopify UX, CRO, and Seasonal PPC Campaigns

Success Story

Baskilicious Gifts Client Logo

Client: Baskilicious (UAE)

Ecommerce / Gifts & Occasions

Ecommerce Growth Marketing Case Study: Shopify UX, CRO, and Seasonal PPC Campaigns

Baskilicious is a premier online gift store in the UAE with a strong service reputation and a wide range of curated gifting options. The store was already live when we took over. Our role was to improve user experience, refine key shopping flows, optimize product listings for discoverability, and execute high-impact seasonal PPC campaigns. The result was a strong recovery and sustained growth across organic traffic, purchases, and repeat customers.

Services Included

Project Snapshot

  • Industry: Ecommerce / Gifts & Occasions
  • Market: UAE (high seasonality across festivals and events)
  • Project type: Ongoing optimization + marketing execution
  • Starting point: Existing store takeover (improve, not rebuild from scratch)
  • Key focus: UX conversion flow, product listing quality, campaign performance, retention

The challenge

The store was functional, but performance was limited by inconsistent product listing quality and missed opportunities in conversion flow and campaign execution. The business also depends heavily on seasonal peaks (New Year, Eid, Diwali, Valentine’s Day, etc.), which demands fast, well-structured PPC and landing experiences.

What we had to solve:

  • Improve UX and key flows without disrupting an existing store
  • Optimize product listings to improve visibility and purchase confidence
  • Build a repeatable campaign approach for major seasonal events
  • Improve conversion performance and retention through CRO and iteration
  • Maintain brand consistency while improving performance over time

Our Approach

We approached Baskilicious as a growth and optimization partnership. We focused on high-leverage improvements that increase conversion and support campaign scalability, while keeping the brand experience consistent for returning customers.

We focused on:

  • UX and CRO improvements where buyers decide (collections, product pages, cart)
  • Product listing optimization to increase relevance and confidence
  • Seasonal PPC campaigns with structured planning and rapid iteration
  • Consistent creative execution to match brand standards
  • Ongoing performance reviews and improvements based on results
ecommerce growth marketing case study Shopify store homepage

What we delivered

1) UX improvements across key shopping journeys

We improved browsing and buying journeys with meaningful UI/UX refinements designed to reduce friction and increase purchase completion.

Highlights:

  • Cleaner UX flow for discovery and selection
  • Improved structure and clarity on priority pages
  • Mobile-friendly refinements to support fast gifting purchases
  • Conversion-minded adjustments to layout and CTAs (CRO-led)

2) Custom Shopify tweaks and on-site enhancements

We introduced custom changes where needed to support the store’s merchandising, gifting flow, and campaign requirements.

Included:

  • Custom UI adjustments aligned to brand identity
  • Enhancements to support better shopping experience
  • Ongoing improvements based on campaign and user behavior

3) Product listing optimization (SEO + conversion confidence)

We optimized product listings to improve search discoverability and conversion readiness. For gift ecommerce, product presentation and clarity directly influence purchase decisions.

Included:

  • Improved product titles/structure and category alignment
  • Better product content presentation and visual hierarchy
  • Consistent merchandising patterns for seasonal collections
  • Internal organization support for easier management

4) Seasonal PPC campaign execution (high-impact periods)

We ran major campaigns around seasonal gifting peaks, aligned to buyer intent and timeline-sensitive purchasing behavior.

Campaign periods included:

  • New Year
  • Eid
  • Diwali
  • Valentine’s Day

Execution highlights:

  • Campaign planning + offer alignment
  • Creative assets and landing alignment (as required)
  • Performance iteration during peak windows to protect ROI

5) Ongoing CRO and retention improvements

Beyond acquisition, we supported repeat purchase behavior by improving the overall experience and consistency across store touchpoints.

UX features that made a difference

Technology & integrations

Shopify-based ecommerce store with custom theme/Liquid tweaks, conversion-focused UX improvements, product listing optimization, tracking readiness, and paid marketing execution across seasonal campaigns.

Results & impact

Through consistent UX improvements, product listing optimization, and high-impact seasonal campaigns, the store achieved strong growth and a clear recovery in sales performance.

0%
Increased Organic traffic
0x
increase in purchases
0x
increase in repeat purchases
0+
10x ROI Campaigns
Our Impact

Client Feedback

BK Web Designs helped us improve our Shopify store experience and campaign performance significantly. Their communication is clear, the execution is reliable, and the results speak for themselves. We saw a strong recovery in sales and we’re confident continuing with them for upcoming campaigns.
Sakina K.
Founder
Let's Elevate Your Business

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