Frequently Asked Questions
Find quick answers about our services, process, timelines, pricing, and how we work with clients worldwide. If you don’t see your question here, contact us and we’ll guide you to the best next step.
General
Do you work with international clients?
Yes. BK Web Designs (Byteknight Creations) is based in India and works remotely with clients worldwide, including the US, UK, Australia, New Zealand, Canada, and other global markets.
What services do you offer?
We provide end-to-end digital services including website design, UI/UX design, ecommerce development, web apps and SaaS UI, branding, SEO, PPC (Google & Meta Ads), social media marketing, content marketing, and ongoing support.
What industries do you work with?
We work across ecommerce, B2B, SaaS, professional services, education, healthcare, real estate, travel and hospitality, and many other industries.
How do we get started?
You can start by submitting a Request a Quote form or booking a strategy call. We’ll review your goals, ask a few questions, and recommend the best approach, scope, and timeline.
Do you sign NDAs?
Yes, NDA is available on request. We respect client confidentiality and handle access credentials and private information responsibly.
Website Design & UI/UX
What is included in your website design service?
Typically, website design includes planning, sitemap structure, UI design, responsive layouts, content placement guidance, basic on-page SEO structure, and development (if included in your scope). Final inclusions depend on your package and requirements.
Do you design in Elementor and WordPress?
Yes. Many of our websites are built on WordPress with Elementor for easy management and scalable updates. We also build custom solutions when required.
Will my website be mobile-friendly and responsive?
Yes. Every website we build is responsive and tested across modern devices and screen sizes to ensure a smooth user experience.
Can you redesign my existing website?
Yes. We can improve design, UX, speed, structure, messaging, and conversion flow while keeping your brand consistent. We’ll review the current site and propose a redesign plan.
Do you provide UI/UX design only (without development)?
Yes. We offer UI/UX design as a standalone service for websites, web apps, and SaaS products, including wireframes, high-fidelity UI, and clickable prototypes when required.
Ecommerce Development
Do you build ecommerce websites?
Yes. We build ecommerce websites for both B2C and B2B models, including product catalogs, payments, shipping, taxes, and integrations based on your workflow.
Can you build a B2B ecommerce platform?
Yes. We build B2B ecommerce experiences with customer groups, account-based pricing, bulk ordering, quote workflows, role-based access, and integrations.
Which ecommerce platforms do you work with?
We work with leading CMS-based ecommerce platforms and scalable ecommerce stacks based on your needs. Platform selection depends on catalog size, integrations, budget, and growth goals.
Can you migrate my store from another platform?
Yes. We handle ecommerce migrations including products, categories, customer data, redirects, and SEO continuity planning to reduce risk.
SEO & Digital Marketing
Do you offer SEO services?
Yes. We offer technical SEO, on-page SEO, content structure improvements, local SEO (when needed), audits, and ongoing SEO retainers depending on your goals.
How long does SEO take to show results?
SEO is a long-term channel. Some improvements can be seen in weeks (technical fixes), while competitive growth typically takes 3–6 months or more depending on your industry, content, and competition.
Do you run Google Ads and Meta Ads?
Yes. We plan and manage PPC campaigns on Google and Meta (Facebook/Instagram) with tracking, landing page alignment, and optimization focused on lead quality and ROI.
Can you do paid ads only without SEO?
Yes. We can run PPC independently. If we find issues affecting conversion (landing page UX, tracking, messaging), we’ll recommend improvements to increase performance.
Do you create content for marketing?
Yes. We support content marketing including landing page copy, website content, blog writing, newsletters, and campaign content aligned with your funnel and SEO goals.
Process, Timelines & Communication
What is your typical project timeline?
Timelines depend on scope. A focused website can take a few weeks, while ecommerce and complex builds may take longer. After understanding your requirements, we provide a realistic timeline and milestones.
How do you manage projects remotely?
We use a structured workflow with clear milestones, shared documentation, and scheduled feedback cycles. You will always know what is completed, what is in progress, and what is next.
Will I get regular updates?
Yes. We provide progress updates during key milestones and review stages so you can approve direction and avoid surprises.
Who owns the website and design after payment?
Once the project is completed and payments are cleared, you own the final deliverables as per the agreed terms. Any third-party plugins, licenses, or stock assets follow their respective license terms.
Pricing & Support
Do you offer fixed pricing or hourly pricing?
We primarily work on fixed-scope pricing for clarity. For ongoing work and continuous improvements, we can offer monthly retainers depending on your needs.
Do you provide ongoing support after launch?
Yes. We offer ongoing support and growth services including maintenance, performance improvements, SEO, marketing, and conversion optimization.
Can you help if we are not sure what we need?
Yes. If you’re unsure, start with a strategy call. We’ll help you clarify goals, scope, and the best approach before you invest.